FAQ’s
Frequently Asked Questions
At JL DESIGN, we offer a variety of unique and comfortable clothing, including athletic hoodies and motivational t-shirts. Our products are designed to suit any occasion and reflect each customer's personal style.
Our clothing is made with high-quality materials, ensuring durability and comfort. We strive to offer products that are not only aesthetically pleasing but also functional and durable for daily use.
We accept a variety of payment methods, including credit cards, debit cards, and digital payment options. All payments are processed securely to ensure the protection of customer information.
Shipping times may vary depending on the customer's location. Orders are generally processed and shipped within 3 to 5 business days. Once shipped, delivery time can range from 5 to 10 business days, depending on the courier service selected.
Yes, we offer a return policy that allows customers to return products within a specified timeframe if they are not satisfied. It's important to review the details of our return policy on the website for requirements and procedures.
Customers can contact our customer service through our contact form on the website or by sending an email to our support address. We promise to respond to all inquiries within 24 to 48 hours.